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Shifaam is an online healthcare platform. Our main aim is to provide clinical or medical care to patients who are at a distance from hospitals or doctors using technological advancements like video call consultation with a doctor. In other words, this is a method of providing healthcare assistance and treating patients using the internet and telephone. This can be in the form of real-time video visits, ordering lab tests from home, or remotely booking doctor’s appointments.
No, it is not necessary for the doctor/patient relationship to be established in-person for you to use our virtual consultation feature. Anyone can use Shifaam to book a virtual appointment with a doctor available on our platform.
Not at all. Our website and app are designed to be as easy to use just like other familiar applications and websites. Patients and doctors with a basic familiarity of online apps or websites can quickly figure out how to use our platform.
Yes, you have to register. Our registration is quick and free of cost. Additional information such as basic health information questions may also need to be entered after registration to help you set up your patient profile.
1. Go to www.shifaam.com
2. Click ‘Login/Signup’ on the top right-hand corner
3. Select ‘Patient Login/Signup’ and proceed
4. Select ‘Don’t have an account. Sign Up Here’ option
5. Fill in your name, valid contact information and set your password
6. Click ‘Sign Up’
1. Go to www.shifaam.com
2. Click ‘Book an appointment’ on the top right-hand corner
3. Select a doctor from the list of doctors available, or search for a doctor using the search filters
4. Proceed to the chosen doctor’s profile and view their virtual clinic available time slots
5. Log in if prompted, and proceed to checkout
6. Once you have completed payments, you will be provided with a video URL for your consultation, which will start at the given time.
Decades of research confirms that the quality of telehealth or digital healthcare as a method of delivery does not vary from in-person visits. Digital healthcare has been found to be a safe, cost-effective and convenient way to provide healthcare services, especially in a situation such as the current COVID-19 crisis.
Yes, our platform is an encrypted one that was designed for this purpose.